Important Notices & Announcements

Scheduled Third Party LNP Black Out Dates #20171007002

Monday, October 16, 2017 through Sunday, October 22, 2017

Scheduled Third Party Maintenance #20171007001

Sunday, October 8, 2017 between 1:00 am - 6:00 AM EDT

Planned Maintenance Notice #20161113001

Sunday, November 13th, 2016 between 3:00 AM - 6:00 AM EDT
Sunday, 10 April 2016 11:21

HIPAA Compliance

HIPAA compliance is vital to the healthcare industry to ensure patient privacy. While there is no federal agency that can "certify" a solution as such, JJCOM.COM adheres to the following published HIPAA guidelines:

Technical Safeguards 

• Controlling access to computer systems and enabling covered entities to protect communications containing PHI(Patient Health Information) transmitted electronically over open networks from being intercepted by anyone other than the intended recipient.

• Information systems housing PHI must be protected from intrusion. When information flows over open networks, some form of encryption must be utilized. If closed systems/networks are utilized, existing access controls are considered sufficient and encryption is optional.

• Each covered entity is responsible for ensuring that the data within its systems has not been changed or erased in an unauthorized manner.

• Covered entities must also authenticate entities with which they communicate. Authentication consists of corroborating that an entity is who it claims to be. Examples of corroboration include: password systems, two or three-way handshakes, telephone call back, and token systems.

• Covered entities must make documentation of their HIPAA practices available to the government to determine compliance.

• In addition to policies and procedures and access records, information technology documentation should also include a written record of all configuration settings on the components of the network because these components are complex, configurable, and always changing.

Administrative Safeguards 

Security Management Process. JJCOM.COM has identified and analyzed potential risks to information and has implemented security measures to reduce risks and vulnerabilities. We continue to analyze new threats and take appropriate measures over time.

Security Personnel. JJCOM.COM has designated a security official responsible for developing and implementing its security policies and procedures.

Information Access Management. Access to any information on the JJCOM.COM system requires privileges which are maintained appropriate to our personnel's roles.

Workforce Training and Management. Our staff consists of dedicated on-site personnel who are appropriately trained and managed.

Evaluation. We perform quarterly network security scans and annual assessments of our policies and procedures.

Published in Company Policies
Tuesday, 07 July 2015 13:13

Privacy Policy

This Privacy Policy governs the manner in which J & J Communications collects, uses, maintains and discloses information collected from users (each, a "User") of the www.jjcom.com website ("Site"). This privacy policy applies to the Site and all products and services offered by J & J Communications.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

J & J Communications may collect and use Users personal information for the following purposes:

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

J & J Communications has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

J & J Communications
WWW.JJCOM.COM
1536 Sterns Drive
Leesburg, FL 34748
352-535-0111

Published in Company Policies

Highly Qualified And Friendly Support

We provide 24/7 service and support through a combination of online help, live operators, and our On-Call Technicians that come to your site when you need us.

Look at what we do for you!

  • Manage and maintain everything
  • Unlimited local and long distance
  • Easily add remote offices and mobile workers
  • Make moves and changes online
  • Free moves, adds, changes

Tons Of Useful Built-In Features

  • Toll Free Numbers
  • Call Forwarding
  • Call Screening
  • Caller ID
  • Voicemail to Email
  • Voicemail
  • Music-on-hold
  • Conference Calls
  • Cloud based
  • Many more features...