Important Notices & Announcements
Power Cycling Order
When power is lost and devices restart, the phones usually come back up faster than modems or routers or on site PBXs. Since the modem and/or router (or PBX) are not ready, the phones fail to register when they come up from restart.
The best thing to do is to turn on devices in order so as other devices come up, the devices they require to register are already up.
The best practice is to start from the outside (the internet connection) and work your way in.
Before continuing on after each step, be sure the device is completely booted (finished starting up) and online.
- Start by power cycling the modem.
- Next power cycle the router.
- Next power cycle the phones. (If you have an onsite PBX, power cycle that before the phones.)